PNR Frequently Asked Questions

Problems Accessing my Virtual Machine

Resolution Issues

Error or Stuck on Provisioning

Problems Accessing the Internet

There is no open access to the Internet for the PN for Research. Some sites can be approved for access from the PN for Research to the Internet through a proxy server if they are needed to support your applications and research.

If you need access to the Internet, please request help from your project page as shown in the screen capture below and provide as much detail as possible about the access you are requesting. We will review the website and get back with you:

*To keep the Protected Network for Research secure most websites will not be available

Is my Research Data Encrypted?

We have concluded that encryption at rest provides too little benefit to justify the \"cost\" (overhead) of doing so, especially given our significant mitigating controls. That is, the storage and VM infrastructure for this project would be limited to hardware in our on-premise enterprise-grade data centers, which have tightly controlled and monitored physical access. All storage is logically spread across many different physical disks, such that loss or theft of many disks would be required in order to have a \"usable\" dataset. Given that the data at rest must be decrypted for actual computational use, encrypting on disk provides almost no benefit when all the disks are in such a secure physical environment (where loss or theft is exceptionally unlikely and being able to remove (steal) a usable set of disks equally so).

I am having trouble installing packages for R or Python

The PN for Research allows installation of packages for R and Python from standard repositories through a Proxy server. These include:

[add list]

Unfortunately, packages cannot be generally installed from github or unknow repositories. If you need this type of package you must make a copy of the needed files on box, then request a data transfer into the PN for Research.

For Python

Local version control :